‘Accidental’ Counsellors: Responding to Refugee Trauma Related Behaviours
7-8 April 2016 – Sold out
11-12 August 2016
$249 Two day ticket full
$149 Two day ticket student (Only with valid student card)
$149 One day ticket full (Only if day one completed)
$99 One day ticket student (As above)
Price includes morning tea, lunch and afternoon tea
You can register by paying online with your credit card. Alternatively, you can fill in the registration form to pay by cheque or to request an invoice. Please click on the appropriate button below corresponding to the workshop date you wish to attend. Call STARTTS on (02) 9794 1900 and ask for the Training Administration Officer if you have any questions.
If paying online with a credit card, you will automatically be sent a confirmation email and receipt immediately. If you send in the registration form to STARTTS with your payment or invoicing details, someone from STARTTS will send you a confirmation email within a couple of days and the receipt once the payment has been processed. Contact STARTTS on (02) 9794 1900 if you haven’t received a confirmation email or if you have any questions. Ask for the Training Administration Officer.
This two-day workshop has been designed to give workers not trained as counsellors some basic tips and skills for how to recognise and deal with difficult behaviours in trauma clients in the workplace. The first day will give an understanding of the complex issues faced by refugee clients, how to recognise refugee trauma and how to work with clients in ways that promote a sense of safety and control. The second day will be mostly practical focusing on a series of case studies and role plays to develop skills in dealing with trauma reactions.
Day 1 (Core Concepts)
- The Complexity of the Refugee Experience
- Problems Faced and Interventions to Facilitate Refugee Resettlement
- Difficulties Faced by Asylum Seekers
- Worker Skills: Key Principles and Techniques
- Vicarious Trauma, Boundaries and Self Care
- The ‘Accidental’ Counsellor
- Skills for Managing Trauma Responses: Case Studies and Role Plays
- Sadness and Depression
- Anger and Aggression
- Panic Attacks
- Suicide Threats
Suitable for people working in a range of non-clinical settings such as casework, advocacy, teaching, youth work, welfare work and community development.
STARTTS – 152-168 The Horsley Drive Carramar NSW
On-site parking is available. Drive into Mitchell St at the cross-road with The Horsley Drive. Turn into the driveway on the right between Fairfield Community Health Centre and the Ambulance Station. Follow the signs to STARTTS.
The Carramar site is approximately 10 minutes walk from Carramar station and 15 minutes from Fairfield station. Alternatively, take the 904 or 905 bus from Fairfield station.
A photocopy or pdf of a valid full-time student card must be forwarded with registration form if the student price is being paid. Workshops have a limited number of participants. Registrations close 24 hours before the event in Carramar and 48 hours before the event in regional areas. A receipt will be mailed to you once payment has been received. Registrations may be cancelled up to 14 working days prior to the day of the event with a full refund. Cancellations giving less than 14 working days notice will incur a 30% cancellation fee to cover administration costs. Fees will not be refunded for cancellations the day before or on the day of the event, nor can the registration be transferred to another workshop. If a minimum number of participants is not reached, a workshop may be cancelled. Participants may transfer to another workshop or request the return of payment if a workshop is cancelled.