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‘Accidental’ Counsellors: Responding to Refugee Trauma Related Behaviours

Dates

27-28 April 2017 (Carramar)
30-31 May 2017
(Newcastle)
10-11 August 2017 
(Carramar)
22-23 August 2017
(Wollongong)
17-18 October 2017
(Tamworth)

9.30am-4.30pm

Cost

$249 Regular
$174.30 Student/Concession

Price includes morning tea, lunch and afternoon tea

Registrations essential

All registrations are online. You can elect to pay immediately with your credit card or request an invoice to pay by cheque or make a transfer to STARTTS’ bank account. Please click on the ‘Register now’ button below. A confirmation email will be sent to you automatically. Call STARTTS on (02) 9794 1900 and ask for the Training Administration Officer if you have any questions.

Workshop outline

This two-day workshop has been designed to give workers not trained as counsellors some basic tips and skills for how to recognise and deal with difficult behaviours in trauma clients in the workplace. The first day will give an understanding of the complex issues faced by refugee clients, how to recognise refugee trauma and how to work with clients in ways that promote a sense of safety and control. The second day will be mostly practical focusing on a series of case studies and role plays to develop skills in dealing with trauma reactions.

Workshop program

Day 1 (Core Concepts)

  • The Complexity of the Refugee Experience
  • Problems Faced and Interventions to Facilitate Refugee Resettlement
  • Difficulties Faced by Asylum Seekers
  • Worker Skills: Key Principles and Techniques
  • Vicarious Trauma, Boundaries and Self Care

Day 2

  • The ‘Accidental’ Counsellor
  • Skills for Managing Trauma Responses: Case Studies and Role Plays
  • Disclosure
  • Sadness and Depression
  • Anger and Aggression
  • Dissociation
  • Panic Attacks
  • Suicide Threats

Target group

Suitable for people working in a range of non-clinical settings such as casework, advocacy, teaching, youth work, welfare work and community development.

Carramar venue
STARTTS Carramar
152-168 The Horsley Dr
Carramar NSW

Newcastle venue
Newcastle TAFE
266 Maitland Road
Tighes Hill NSW

Wollongong venue
Illawarra Leagues Club
97-99 Church Street
Wollongong NSW

Tamworth venue
199 Manus Street
Tamworth NSW

A photocopy or pdf of a valid full-time student card must be forwarded with registration form if the student price is being paid. Workshops have a limited number of participants. Registrations close 24 hours before the event in Carramar and 48 hours before the event in regional areas. A receipt will be mailed to you once payment has been received. Registrations may be cancelled up to 14 working days prior to the day of the event with a full refund. Cancellations giving less than 14 working days notice will incur a 30% cancellation fee to cover administration costs. Fees will not be refunded for cancellations the day before or on the day of the event, nor can the registration be transferred to another workshop. If a minimum number of participants is not reached, a workshop may be cancelled. Participants may transfer to another workshop or request the return of payment if a workshop is cancelled.