I feel that a great burden has fallen off my shoulders and that feeling of depression is gone. You have helped me make that positive step toward the future and given me a sense of hope.

Thank you for supporting our work. Every donation, whether large or small, helps us in our work of providing services and support to people who have survived terrible and traumatic experiences.

Your donation will help us to provide more comprehensive services to the people that need them most, particularly children, young people and older refugees.

STARTTS uses to process our donations – it is a secure, quick and easy way to make sure your donation goes straight to where it is needed most.
Click on the link below to get started:

Thank you for your support. If you would like more information about making a donation,
please phone 02 9794 1900 or email


Core Concepts in Working with People from Refugee Backgrounds

Training Belinda and Nooria 1 Slider


11 November 2016 (Carramar)
24 February 2017 
30 May 2017
23 June 2017 
10 August 2017 
22 August 2017
15 September 2017 
17 October 2017
10 November 2017 



$149 One day ticket full
$104.30 One day ticket student/concession
(Only with valid concession card)

Price includes morning tea, lunch and afternoon tea

Registrations essential

All registrations are online. You can elect to pay immediately with your credit card or request an invoice to pay by cheque or make a transfer to STARTTS’ bank account. Please click on the ‘Register now’ button below. A confirmation email will be sent to you automatically. Call STARTTS on (02) 9794 1900 and ask for the Training Administration Officer if you have any questions.

Workshop outline

This one-day introductory workshop is designed to put a framework of understanding around working with refugees and asylum seekers. It focuses on understanding the link between what refugees have been through, the sorts of issues and behaviours refugees may present with, and how to work in a way that promotes recovery and minimises the risk of retraumatisation. Participants will be encouraged to think about how to apply the concepts to their own workplace, and will leave the workshop feeling more confident in utilising their skills and experience with refugee clients.

Workshop program

  • The Complexity of the Refugee Experience
  • Problems Faced and Interventions to Facilitate Refugee Resettlement
  • Difficulties Faced by Asylum Seekers
  • Worker Skills: Key Principles and Techniques
  • Vicarious Trauma, Boundaries and Self Care

Target group

Relevant to anyone interested in the issues faced by refugee survivors of torture and trauma.

Carramar venue
STARTTS Carramar
152-168 The Horsley Dr
Carramar NSW

Newcastle venue
Newcastle TAFE
266 Maitland Road
Tighes Hill NSW

Wollongong venue
Illawarra Leagues Club
97-99 Church Street
Wollongong NSW

Tamworth venue
199 Manus Street
Tamworth NSW

A photocopy or pdf of a valid full-time student card must be forwarded with registration form if the student price is being paid. Workshops have a limited number of participants. Registrations close 24 hours before the event in Carramar and 48 hours before the event in regional areas. A receipt will be mailed to you once payment has been received. Registrations may be cancelled up to 14 working days prior to the day of the event with a full refund. Cancellations giving less than 14 working days notice will incur a 30% cancellation fee to cover administration costs. Fees will not be refunded for cancellations the day before or on the day of the event, nor can the registration be transferred to another workshop. If a minimum number of participants is not reached, a workshop may be cancelled. Participants may transfer to another workshop or request the return of payment if a workshop is cancelled.