I feel that a great burden has fallen off my shoulders and that feeling of depression is gone. You have helped me make that positive step toward the future and given me a sense of hope.

Thank you for supporting our work. Every donation, whether large or small, helps us in our work of providing services and support to people who have survived terrible and traumatic experiences.

Your donation will help us to provide more comprehensive services to the people that need them most, particularly children, young people and older refugees.

STARTTS uses to process our donations – it is a secure, quick and easy way to make sure your donation goes straight to where it is needed most.
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Thank you for your support. If you would like more information about making a donation,
please phone 02 9794 1900 or email


Cultural Competence in Working with People from Refugee Backgrounds


12 March 2018 (Armidale)
13 March 2018 (Armidale)
18 May 2018
25 October 2018



$249 Regular
$149 Concession

Price includes morning tea, lunch and afternoon tea

Registrations essential

All registrations are online and payment is by credit card only. Please click on the ‘Register now’ button below. A confirmation email will be sent to you automatically. Please contact the Training Administration Officer with any questions on (02) 9646 6700 or

Workshop outline

This one day workshop will give participants a greater awareness of the key factors which impact on client-worker interactions such one’s worldview, privilege, bias and representation. Participants will come away with general knowledge of the socio-political contexts of the main countries of origin of refugees coming to Australia and how culture, identity and meaning are impacted by torture and other traumatic events, resettlement, interactions with the host culture and the Australian service provision context. The workshop will explore key worker attitudes and skills for working in a culturally competent and trauma informed manner with people from refugee backgrounds.

Workshop program

  • Cultural competence and refugees
  • Awareness: Culture, identity and meaning
  • Knowledge: Torture and refugee trauma, resettlement and cultural transition
  • Attitudes and Skills: Worker attributes and culturally competent communication

Target group

Relevant to anyone interested in being able to work with cultural competence with people from refugee backgrounds.

Trainer – Belinda Green

Belinda Green currently holds the position of Training Officer at STARTTS. For the past 4 years she has managed the research, design and delivery of trainings in the workplace for service providers. Prior to her work at STARTTS, Belinda has spent the last 10 years conducting research and teaching at a range of Australian universities. Belinda is an experienced international and national conference presenter and has published a number of articles relating to the rights of particular minority groups including Muslim women in Australia and Dalits in India. Throughout her career Belinda has focused on raising awareness about the issues faced by marginalised communities including refugees and asylum seekers. She has a PhD in Sociology/Anthropology, a Bachelor of Arts with first class honours in Anthropology and a Bachelor of Media in Print Journalism.

Carramar venue
STARTTS Carramar
152-168 The Horsley Dr
Carramar NSW

Armidale venue
Armidale City Bowling Club
92/96 Dumaresq Street
Armidale NSW

A photocopy or pdf of a valid full-time student card must be forwarded with registration form if the student price is being paid. Workshops have a limited number of participants. Registrations close 24 hours before the event in Carramar and 48 hours before the event in regional areas. A receipt will be mailed to you once payment has been received. Registrations may be cancelled up to 14 working days prior to the day of the event with a full refund. Cancellations giving less than 14 working days notice will incur a 30% cancellation fee to cover administration costs. Fees will not be refunded for cancellations the day before or on the day of the event, nor can the registration be transferred to another workshop. If a minimum number of participants is not reached, a workshop may be cancelled. Participants may transfer to another workshop or request the return of payment if a workshop is cancelled.