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Refugee Trauma Informed and Culturally Competent Care and Practice

19 November 2019 | Carramar

Workshop overview

This half day workshop will clearly outline the key practical aspects workers should be aware of to be able to work with people from refugee backgrounds including those seeking asylum. It will explore exactly what refugee trauma informed and cultural competent care actually means in practice and how it can be applied to the workplace. Participants will leave the workshop feeling more confident about working with people from refugee backgrounds in a way that minimises the risk of retraumatisation, promotes trauma recovery, is culturally relevant to the client, and allows the worker to take care of themselves.


  • The refugee experience
  • The impact of torture and trauma in the workplace
  • Refugee trauma recovery principles
  • Cultural competence
  • The key principles of refugee trauma informed and culturally competent care
  • How to apply these principles to the workplace

Relevant to anyone interested in or working or volunteering with people from refugee backgrounds.



The workshop fee includes entrance to the workshop for the half day, a certificate of attendance, and a printed copy of the PowerPoint slides.

All registrations are online and payment is by credit card. Please click on the ‘Register now’ button above. A confirmation email will be sent to you automatically.

STARTTS Carramar
152-168 The Horsley Drive
Carramar NSW 2163

Parking: Some onsite parking available (enter off Mitchell St), free street parking
Train: Fairfield train station is a 20 minute walk, Carramar train station is a 10 minute walk
Bus: 904 or 905 from Fairfield train station

A certificate for the half-day workshop will be emailed after the event to attendees who signed on.

Payment of the registration fee is online by credit card and a receipt/confirmation will be automatically emailed to you. An administration fee of $30 applies to all cancellations made more than 14 days before the event. Registration once paid cannot be cancelled 14 days or less before the event, regardless of personal circumstances. Registration can be transferred to another delegate only if STARTTS is informed of the name change. Registration can be transferred to a different workshop only if notice is given to STARTTS 14 days before the date of the original event the delegate registered for. Registrations will not be confirmed until full payment is received. The STARTTS Training Team can be contacted at or (02) 9646 6700.

Phone: (02) 9646 6700  Ask for the Training Administration Officer

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