skip to Main Content
NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors

A Message from STARTTS: COVID-19

A Message From STARTTS: COVID-19

I am writing to you at what is a difficult time for our community.

In view of the extent of transmission of the COVID-19 virus via person to person contact in the community, STARTTS has decided to modify substantially the way that we work in order to continue to offer vital assistance whilst safeguarding the health of clients and staff.

STARTTS will continue to provide critical services to our clients through individual counselling  while making greater use of telephone counselling and telephone interpreting to conduct those sessions. STARTTS is observing social distancing in the conduct of any face to face client appointments.

In view of the requirements for social distancing and given the difficulties in achieving this in group settings,  from Wednesday 18 March, STARTTS has suspended our groupwork and is making arrangements to continue to have contact with clients while groups do not meet in person.

STARTTS has also decided to suspend activities that bring together large numbers of people such as community consultations, camps and excursions. Training sessions will be conducted on-line where this is possible.

I am mindful that these are particularly stressful times for our clients who have already lived through civil disturbances, warfare and other strife that brought them to Australia as refugees and asylum seekers. STARTTS staff will be maintaining contact with our clients and providing support into the future through a variety of means.

We are making available information to clients regarding the COVID-19 virus through resources provided by NSW Health in community languages. Resources in further languages will be added as they become available.

STARTTS relies on information provided by NSW Health to inform decisions in relation to client contact and the other services that we provide.  As the situation evolves it may be necessary for STARTTS to make further changes to the way that we work.

I take this opportunity to wish you well and encourage you to follow the advice provided by NSW Health to take precautions to keep yourself and your loved ones safe.

Lachlan Murdoch
A/g Chief Executive Officer

STARTTS aims to be a safe place for all people and cultures. We work alongside people with expansive sexualities, genders and bodies with refugee and asylum seeker backgrounds to celebrate the diverse and rich lives of individuals and communities.


STARTTS is a not-for-profit and an Affiliated Health Organisation.
All donations processed in Australian dollars.
Donations over $2 are tax deductible in Australia only.

Sign up for our newsletter

We acknowledge the traditional custodians of this land over which sovereignty was never ceded. We acknowledge their elders, past, present and emerging.
We acknowledge the ongoing trauma of colonisation and dispossession. We support social justice for Aboriginal and Torres Strait Islander peoples.

Head office 152 - 168 The Horsley Drive, Carramar NSW Australia | +61 (0)2 9646 6700 | | ABN: 15 136 372 248

Disclaimer | Privacy | © STARTTS 2021

Back To Top