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NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors

STARTTS believes that community consultations are an essential tool to improve STARTTS’ services and our relationships with refugee communities.

Community consultations are an ongoing process. We use a number of formal and informal community consultation and participation strategies. At formal consultations key community leaders, clients and other interested individuals hear about the work of STARTTS and share their thoughts about their experiences of trauma, their understanding of counselling, their needs and how STARTTS services can be made as appropriate as possible.

Finally, a plan of action is developed with the community members.

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