How STARTTS Helps Clients
- Assessment of trauma symptoms and their impact on daily functioning
- Trauma treatment using a range of psychotherapeutic approaches tailored to the client’s needs
- Referrals to other STARTTS services: Psychiatrist, Physiotherapist, Acupuncturist, Nutritionist, Neurofeedback and more
- Referrals to external services as needed
- Group counselling
- Information sessions
- Social support groups
- Families in Cultural Transition (FICT)
- Youth camps
- Sports and art groups
Why STARTTS helps
Refugee trauma and the stressors of resettlement or applying for protection in Australia can cause great stress, pain and fear, and negatively impact on people’s health and everyday functioning. With timely and appropriate support people are better able to harness their own resources to heal and lead more healthy and productive lives.
Frequently Asked Questions
Who does STARTTS help?
STARTTS helps people from refugee backgrounds, including asylum seekers, who were forced to leave their country due to persecution in the context of political conflict, organised violence and human rights violations.
What age groups does STARTTS help?
STARTTS helps people of all ages, from early childhood to older people from refugee backgrounds.
Does it matter when or how the client came to Australia?
STARTTS helps all people from refugee backgrounds no matter when or how they arrived in Australia.
How much do services cost?
All STARTTS services to clients from refugee backgrounds are free of charge.
What if my client doesn't speak English?
Many STARTTS staff are bilingual, and all use professional interpreters when required.
How do I refer a client to STARTTS?
Where does STARTTS see clients?
STARTTS is a NSW based service and sees clients in Sydney and regional locations at:
- STARTTS’ offices
- STARTTS’ outreach locations such as TAFEs and community health centres
How can STARTTS support me?
- Access free resources on this website
- Request a training for your workplace (free for health related organisations)
- Attend STARTTS’ workshops, seminars and presentations on refugee trauma
- Debriefing, clinical consultation and supervision available in particular instances
Who are STARTTS' staff?
STARTTS staff are a multidisciplinary and multicultural team of professionals with strong community links. All STARTTS staff undergo regular supervision and professional learning to maintain a high standard of service delivery.