8 August 2025 | 9am-1pm AEST | Online workshop | → Register Now!
Are you a counsellor, frontline worker, case manager, educator, or healthcare provider supporting individuals affected by trauma, displacement, or adversity? Do you sometimes feel emotionally depleted, overwhelmed, or unsure how to maintain your wellbeing while holding space for others?
The Managing Vicarious Trauma and Burnout Workshop is an evidence-informed, reflective and skills-based training designed to equip you with practical strategies to recognise, prevent, and transform the impact of secondary trauma. Grounded in the latest research and neuroscience, this training helps you safeguard your own mental health, set professional boundaries, and sustain meaningful, values-based work — without burning out.
WHY THIS WORKSHOP MATTERS
Working with people who have experienced trauma can be deeply fulfilling — but also emotionally taxing. Exposure to others’ suffering, combined with high work demands and limited systemic resources, can lead to vicarious trauma, compassion fatigue, and burnout. This workshop supports you to recognise early warning signs, understand the neurobiology of stress and empathy, and adopt sustainable practices that support personal, professional, and organisational resilience.
This workshop is essential for anyone working in trauma-exposed roles who wants to sustain their wellbeing, reconnect with their purpose, and continue supporting others with clarity, strength and compassion.
WHAT YOU’LL LEARN
🧠 Understand Vicarious Trauma and Burnout
Recognise the signs, symptoms, and cumulative impacts of secondary trauma, compassion fatigue, and burnout — and how they differ.
🧬 Explore Neurobiology and Empathic Stress
Gain insight into mirror neurons, nervous system co-regulation, and why empathy can impact helpers on a physiological level.
🌀 Reflect on Transference, Boundaries and Self-Awareness
Learn how to notice and respond to transference and countertransference in your practice, and maintain safe, ethical boundaries.
🌱 Develop Personal and Professional Self-Care Strategies
Create a personalised, holistic self-care plan that enhances emotional resilience and meets your unique needs.
🏥 Understand Organisational Responsibility
Explore what trauma-informed workplaces look like and what systems, supervision and supports reduce risk and increase wellbeing.
✨ Harness Post-Traumatic Growth and Reflective Practice
Shift your mindset and explore how vicarious trauma can also lead to deep meaning, growth, and positive transformation.
WHO SHOULD ATTEND?
This workshop is ideal for:
- Counsellors, psychologists and therapists
- Youth workers, social workers, and caseworkers
- Educators and school wellbeing staff
- Settlement and refugee support workers
- Healthcare, admin and aged care staff
- Community leaders, volunteers and peer workers
- Anyone working in trauma-exposed environments
Our Trainer – Nooria Mehraby
Senior Clinician/Trainer
Herself a former refugee, Nooria has more than 30 years’ experience working with refugees both overseas and here in Australia. This includes over 25 years at STARTTS. Nooria first trained as a medical doctor in her native Afghanistan and later obtained a Master of Counselling with Distinction in Australia. Nooria is an experienced national and international conference speaker and is the author of multiple publications (including textbook contributions) on refugee trauma, cross-cultural approaches and working with children. Nooria has lectured in various universities in NSW and has facilitated clinical workshops across Australia. In her current position as STARTTS’ Senior Clinician/ Trainer, she brings clinical expertise to STARTTS’ wide range of training programs and regularly delivers workshops to service providers. Read more….
I would highly recommend this workshop for anyone in a helping profession
FORMAT AND INCLUSIONS
Online and in-person delivery
Facilitated by an experienced trauma-informed practitioner
Includes interactive activities, real-life scenarios, and skill practice
Claim 4 CPD points
Receive a certificate of completion
Receive a PDF of the workshop slides
COST
Early Bird – $216 | $189 concession (5 tickets available, ends 2 months before event)
Standard – $240 | $210 concession
Note – there is a 5% late fee for registering after 8.30am the day before the event. Costs are in Australian dollars.
DON’T MISS OUT – LIMITED SPOTS AVAILABLE
Reserve you place today via secure online payment and empower yourself with self-care strategies to work more effectively with people with complex trauma.
- 8 August 2025 | 9am-1pm AEST | Online workshop | → Register Now!
BRING THIS WORKSHOP TO YOUR TEAM
Would your team benefit from tailored, trauma-informed training? This workshop is available as an online and in-person in-house session (in-person available in Sydney only), customised to meet the specific needs of your staff, clients, or community. Visit our Request Training page for details on pricing, availability, and how to book.
Plan ahead: Due to high demand, we recommend submitting your request at least 6–8 weeks in advance to secure your preferred date. Empower your team with the confidence, skills, and cultural sensitivity to support refugee and asylum seeker communities effectively.
TERMS AND CONDITIONS
Payment of the registration fee is online by credit card and a receipt/confirmation will be automatically emailed to you. An administration fee of $30 applies to all cancellations made more than 14 days the day before the start of the event. Registration once paid cannot be cancelled 14 days or less the day before the start of the event, regardless of personal circumstances. Registration can be transferred to another delegate only if STARTTS is informed of the name change. Registration cannot be transferred to another workshop. The concession price is for full-time students, seniors and the unemployed. A photocopy or pdf of a valid concession card must be forwarded to the STARTTS training team upon registration. Registrations will not be confirmed until full payment is received. The deadlines for the early bird and standard prices cannot be extended. Sometimes STARTTS will need to change the trainer of a particular workshop. The STARTTS Training Team can be contacted at stts-training@health.nsw.gov.au or (02) 9646 6700.
CONTACT US
stts-training@health.nsw.gov.au
(02) 9646 6700 Ask for the Training Administration Officer