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Refugee Trauma Informed and Culturally Competent Care and Practice

Workshop overview

This half day workshop will clearly outline the key practical aspects workers should be aware of to be able to work with people from refugee backgrounds including those seeking asylum. It will explore exactly what refugee trauma informed and cultural competent care actually means in practice and how it can be applied to the workplace. Participants will leave the workshop feeling more confident about working with people from refugee backgrounds in a way that minimises the risk of retraumatisation, promotes trauma recovery, is culturally relevant to the client, and allows the worker to take care of themselves.


  • The refugee experience
  • The impact of torture and trauma in the workplace
  • Refugee trauma recovery principles
  • Cultural competence
  • The key principles of refugee trauma informed and culturally competent care
  • How to apply these principles to the workplace

This workshop is available upon request. Please go to the ‘Request Training‘ page for further information about workshop fees and how to make a request for your workplace. Please note that requests need to be made and confirmed at least 6-8 weeks in advance as we do get booked up.

Relevant to anyone interested in or working or volunteering with people from refugee backgrounds.

A certificate for the workshop can be emailed to the participants after the event if the organisation supplies an Excel sheet with the First Name, Last Name and Email address of every participant listed.

Phone: (02) 9646 6700  Ask for the Training Administration Officer

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