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Self-Care, Transference and Countertransference in Working with People from Refugee Backgrounds

12 November 2021 | Virtual workshop

Source: Mohamed Hassan

Workshop overview

Refugee trauma work often attracts staff that have strong beliefs in ideals such as the goodness of people, the ability to create a better world, the conviction that justice will prevail, and in their own power to make a difference. These beliefs may become eroded in this field of work and the worker, particularly clinicians, may become overwhelmed with a sense of disappointment, failure and hopelessness. This half day workshop will explore the complex dynamics and the impacts of working with people traumatised by refugee experiences, and how the worker can practically recognise and self-manage their stress, feelings of countertransference, vicarious trauma and burnout. Participants will leave the workshop feeling empowered to take care of themselves in their professional and personal lives.


  • Vicarious trauma
  • Vicarious posttraumatic growth
  • Burnout
  • Transference and countertransference
  • The rescuer-victim-persecutor dynamic
  • Self-care assessment
  • Self-care strategies

Nooria Mehraby
Senior Clinician/ Trainer

Anyone working closely with people from refugee backgrounds and people seeking asylum, such as counsellors, psychotherapists, psychologists, psychiatrists, school counsellors, teachers, and case workers.

Registration: All registrations are online and payment is by credit card. Please click on the relevant ‘Register’ button above. A confirmation email will be sent to you automatically.

Virtual workshop – Delivered via Zoom

Date: 12 November 2021
Time: 9am-1pm

Early Bird – $198 | $171 concession (10% discount before 12 September 2021)
Standard – $220 | $190 concession
Note – there is a 5% late fee for registering after 8.30am the day before the event

Payment of the registration fee is online by credit card and a receipt/confirmation will be automatically emailed to you. An administration fee of $30 applies to all cancellations made more than 14 days before the event. Registration once paid cannot be cancelled 14 days or less before the event, regardless of personal circumstances. Registration can be transferred to another delegate only if STARTTS is informed of the name change. Registration can be transferred to a different workshop only if notice is given to STARTTS 14 days before the date of the original event the delegate registered for. The concession price is for full-time students, seniors and the unemployed. A photocopy or pdf of a valid concession card must be forwarded to the STARTTS training team upon registration. Registrations will not be confirmed until full payment is received. The deadlines for the early bird and standard prices cannot be extended. The STARTTS Training Team can be contacted at or (02) 9646 6700.

This workshop is available upon request. Please go to the ‘Request Training‘ page for further information about workshop fees and how to make a request for your workplace. Please note that requests need to be made and confirmed at least 6-8 weeks in advance as we do get booked up.

A certificate for the half-day workshop will be emailed after the event to attendees who signed on at a STARTTS calendar event. For workshops delivered by request in your workplace, a certificate for the workshop can be emailed to the participants after the event if the organisation supplies an Excel sheet with the First Name, Last Name and Email address of every participant listed.

CPD hours = 3.0 (for the half day workshop)

This workshop adheres to the continuing professional development standards of most professional bodies. Please check the CPD policy of your professional body.

Phone: (02) 9646 6700  Ask for the Training Administration Officer

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