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Refugee Trauma Sensitive Conflict Resolution

19 September 2019 | Carramar

Photo source: Jeremy D Raglin

Workshop overview

Refugees have experienced persecution, torture and other traumatic experiences in the context of organised violence, which has implications for healing from trauma and rebuilding lives in Australia. It is essential that workers have the skills to manage conflict when it arises and provide a safe service provision environment. This practical one-day workshop focuses on understanding and resolving conflict in a trauma-sensitive way. It is informed by latest research in the conflict and trauma field, and aims to draw the link between the two fields. Participants will come out of the training with an understanding of how conflict, violence, the trauma experience and trauma-healing are related, and practical skills of facilitating resolution of conflict in a trauma-sensitive way.


  • Conflict, violence and the refugee experience
  • Using a trauma-lens to understand conflict
  • Resolving conflict in a trauma-sensitive way
  • Conflict-resolution and trauma-healing

Dr Lydia Gitau

Relevant to anyone interested having the understanding and skills to manage conflict when working with people from refugee backgrounds.


$249 full | $199 concession

The workshop fee includes entrance to the workshop for the one day, a certificate of attendance, a printed copy of the PowerPoint slides, and morning tea, lunch and afternoon tea.

All registrations are online and payment is by credit card. Please click on the ‘Register now’ button above. A confirmation email will be sent to you automatically.

STARTTS Carramar
Large Group Room
152-168 The Horsley Drive
Carramar NSW 2163

Parking: Some onsite parking available (enter off Mitchell St), free street parking
Train: Fairfield train station is a 20 minute walk, Carramar train station is a 10 minute walk
Bus: 904 or 905 from Fairfield train station

A certificate for the one-day workshop will be emailed after the event to attendees who signed on.

CPD hours = 7

This workshop adheres to the continuing professional development standards of most professional bodies. Please check the CPD policy of your professional body.

CPD formal endorsements

Payment of the registration fee is online by credit card and a receipt/confirmation will be automatically emailed to you. An administration fee of $30 applies to all cancellations made more than 14 days before the event. Registration once paid cannot be cancelled 14 days or less before the event, regardless of personal circumstances. Registration can be transferred to another delegate only if STARTTS is informed of the name change. Registration can be transferred to a different workshop only if notice is given to STARTTS 14 days before the date of the original event the delegate registered for. The concession price is for full-time students and pensioners only and a photocopy or pdf of a valid concession card must be forwarded to the STARTTS training team upon registration. Registrations will not be confirmed until full payment is received. The STARTTS Training Team can be contacted at or (02) 9646 6700.

Phone: (02) 9646 6700  Ask for the Training Administration Officer

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